Fix a site that shows a critical error
Fix site finds the broken plugin or theme and switches it off; nothing is deleted.
Steps
- 1Open the site's page. The Error log section shows the fatal error: file, line and message.
- 2Press Fix site (or ask your AI to run
fix_site). A broken plugin is switched off, a broken theme swapped for a default WordPress theme, a broken must-use plugin renamed aside. - 3It checks again and repeats up to three times, then tells you what it did and how to undo it.
- 4Fix the real cause, then switch the plugin or theme back on.
What it does not do
It never edits or deletes code. Errors in WordPress core, wp-config.php or drop-ins are reported for a person to fix. Rescue works because a small must-use file answers the hub's signed requests even when the rest of the site is broken.
Still stuck? Ask Commander in your dashboard and press Talk to a person.